Privacy Policy

Effective Date: July 20, 2026

Welcome to the Privacy Policy (this "Policy") of AI for Life LLC d/b/a Open Hours ("Open Hours," "we," "us," or "our"). This Policy describes how we collect, use, and share information in connection with our website located at findopenhours.com (the "Site") and our related content, programs, events (whether virtual or in person), community spaces, memberships, subscriptions, resources, and services (collectively, including the Site, the "Services").

When we refer to "you" or "your" in this Policy, we mean any individual who interacts with or uses our Services. By using the Services, you represent that you have read and understood this Policy and agree to the collection, use, and sharing of your information as described in it. If you do not agree with this Policy, do not use the Services. This Policy is incorporated into and forms part of our Terms and Conditions. "Personal Information" means information that identifies, relates to, describes, or could reasonably be linked with you or your household.

Privacy Policy Changes. We reserve the right to modify this Policy at any time without notice. All changes are effective immediately upon posting to the Site, and the Effective Date above will reflect the current version. Your continued use of the Services after any changes are posted constitutes your acceptance of the revised Policy. It is your responsibility to review this Policy periodically.

Information We Collect

Information You Voluntarily Provide

We collect information you voluntarily provide when you use the Services, including when you create an account, join our email list, register for or attend a session or Event, purchase an offering, participate in our community spaces, respond to a survey, or communicate with us. Depending on how you interact with the Services, this may include:

Identifiers such as your first and last name, email address, phone number, and, where you provide it, mailing address or billing address.
Account and Profile Data such as a username, password, and account preferences for the member portal.
Payment Information such as your payment card details and billing information, which are collected and processed by our third-party payment processors (such as Stripe). We do not store complete payment card numbers on our own systems.
Communications such as the contents of emails, messages, survey and intake-form responses, questions submitted for sessions, and chat messages during virtual sessions.
Member Content such as prompts, templates, questions, stories, testimonials, and other content you post or submit in our community spaces or through the Services. This may include information about your family and household that you choose to share; please share thoughtfully, particularly information about other people, including children, and consider using first names or initials only.
Event and Session Media such as photographs, video, and audio recordings taken at Events and sessions, and recordings of virtual sessions in which your voice, image, chat messages, or shared screen may appear, as described in our Terms and Conditions.
Social Media Interactions such as your social media handle and the contents of comments and direct messages when you interact with our accounts on Instagram, TikTok, or other platforms, including when you use a comment keyword to request a resource and provide your email address through an automated messaging flow (such as ManyChat).
Marketing and Communications Information such as your marketing preferences, subscription and opt-out choices, and engagement with our emails (such as opens and clicks).

Information We Collect Automatically

As you navigate the Site and use the Services, we and our service providers automatically collect certain information using cookies, pixels, and similar technologies:

Internet and Other Electronic Network Activity such as your internet protocol (IP) address, browser type and version, device type and operating system, time zone setting, approximate location derived from your IP address, referring pages, and the pages you visit and actions you take on the Site.
Cookies and Tracking Technologies. We and our service providers use cookies, pixels, and similar tracking technologies to recognize your browser or device, remember your preferences, operate the Site, measure the performance of our content and campaigns, and deliver and measure advertising. This includes the Meta Pixel, which collects information about your interactions with the Site and shares it with Meta to measure and deliver advertising, including on Meta platforms such as Instagram and Facebook. You can manage cookies through your browser settings; see "Cookies, Advertising, and Your Choices" below.
Analytics. We use third-party analytics providers (such as Google Analytics) to help us understand how users use the Services, including usage statistics and interaction data.

Information We Collect From Third Parties

We collect Personal Information from third parties, including:

Service Providers such as payment processors, email and marketing platforms, scheduling and event-registration tools, community platform providers, and website hosts, which provide us information about your transactions and interactions with the Services.
Social Media Platforms such as Instagram and TikTok, when you interact with our accounts, content, or automated messaging flows on those platforms, subject to those platforms' own terms and privacy policies.
Advertising Partners such as Meta, in connection with the measurement and delivery of our advertising campaigns.

Use Of Your Information

Our primary purpose for processing your information is to provide you with the Services you request. We may also process your information for the following purposes:

Provide, operate, maintain, and improve the Services and operate our business.
Create and administer your account, and process your registrations, purchases, subscriptions, and payments (including automatic renewals).
Provide you with required notices, receipts, account and renewal communications, session logistics, and other transactional communications.
Send you newsletters, updates, and marketing communications about our content, programs, and offerings, which you can opt out of at any time.
Operate our community spaces, sessions, and Events, including producing session recordings and replays.
Use photographs, video, and audio from Events and sessions, and testimonials and Member Content, for promotional and other business purposes as described in our Terms and Conditions.
Personalize your experience and understand how users use the Services, including through analytics.
Market and advertise the Services, including measuring, delivering, and improving advertising campaigns (including interest-based advertising through tools such as the Meta Pixel) and building custom or lookalike audiences.
Respond to your questions, comments, and requests.
Detect, investigate, and prevent fraud, abuse, security incidents, and violations of our Terms and Conditions, and enforce our agreements.
Comply with applicable laws, regulations, legal process, and governmental requests, and protect the rights, property, and safety of Open Hours, our users, and the public.
Create aggregated or de-identified information that no longer reasonably identifies you, which we may use for any purpose.

We do not sell your Personal Information in exchange for money. We share Personal Information in the following circumstances:

Service Providers. We share Personal Information with vendors that perform services on our behalf, including payment processors, email and marketing platforms, community and communication platforms, scheduling and event tools, analytics providers, website hosts, and professional advisors. These providers are permitted to use your information only to perform services for us.
Advertising and Analytics Partners. We share information collected through cookies and pixels (such as the Meta Pixel) with advertising and analytics partners to measure and deliver advertising and analyze use of the Services. Under some state privacy laws, this kind of disclosure may be considered a "sale" of personal information or "sharing" for targeted advertising, and you have the right to opt out; see "State Privacy Rights" below.
Other Members. Content you post in community spaces is visible to other members of those spaces. Session participation (including your name, image, and voice) may be visible to other attendees and may appear in recordings and replays available to members.
Business Transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets, your information may be disclosed or transferred as part of that transaction.
Legal Requirements. We may disclose information if required to do so by law or in the good-faith belief that disclosure is reasonably necessary to comply with legal process or governmental requests, enforce our Terms and Conditions, respond to claims, or protect the rights, property, or safety of Open Hours, our users, or the public.
With Your Consent. We may share your information for other purposes with your consent or at your direction.

Third-Party Websites, Tools, And Platforms

The Services include links to, and instruction concerning, third-party websites, tools, and platforms that we do not control, including AI tools (such as those offered by Anthropic, OpenAI, Google, and Perplexity), productivity tools, and community and social platforms (such as WhatsApp, Slack, Instagram, and TikTok). This Policy does not apply to any third-party website, tool, or platform. Any information you provide directly to a third party, including any personal or family information you choose to enter into an AI tool as part of your own use of what we teach, is governed by that third party's terms and privacy policy, and we are not responsible for their practices. We encourage you to review the privacy policy of every third-party tool or platform you use.

Cookies, Advertising, And Your Choices

Cookies. Most browsers allow you to refuse or delete cookies through your settings. If you disable cookies, some features of the Site may not function properly.
Analytics. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Interest-Based Advertising. We may use the Meta Pixel and similar technologies to deliver interest-based advertising. You can adjust your advertising preferences in your Meta account settings, and learn more about interest-based advertising and opt-out options at aboutads.info/choices (Digital Advertising Alliance) and networkadvertising.org (Network Advertising Initiative).
Opt-Out Preference Signals. Where required by applicable law, we honor opt-out preference signals such as the Global Privacy Control with respect to the browser or device from which the signal is sent.
Do Not Track. Except as described above with respect to legally required opt-out preference signals, the Site does not currently respond to "Do Not Track" browser signals.

Communications And Opt-Out

We may send you transactional and operational communications by email (such as receipts, account notices, session logistics, and renewal reminders), and, if you opt in, marketing communications by email and reminders or other messages by SMS or text. You may opt out of marketing emails at any time by using the unsubscribe link in any marketing email or by contacting us at legal@findopenhours.com, and you may opt out of SMS messages by replying STOP. Opting out of marketing communications does not affect transactional communications, which we will continue to send as needed to provide the Services. Message and data rates may apply to SMS, and message frequency varies.

Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing the Services, complying with legal, tax, and accounting obligations, resolving disputes, enforcing our agreements, and maintaining business records. The retention period depends on the nature of the information and the purposes for which it is processed; for example, account information is generally retained while your account is active, email list information is retained until you unsubscribe or we delete inactive contacts, and financial records are retained as required by law. We may retain aggregated or de-identified information indefinitely.

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of your account credentials.

Children

The Services are not directed to children under 13, and you must be at least 13 years old to use the Services. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will delete it. If you believe a child under 13 has provided us Personal Information, please contact us at legal@findopenhours.com. We do not sell or share for targeted advertising the Personal Information of consumers we know to be under 16 without the consent required by applicable law.

State Privacy Rights

Depending on where you live, state privacy laws (including in California, Colorado, Connecticut, Texas, Virginia, and a number of other states) may give you some or all of the following rights with respect to your Personal Information, subject to exceptions and limitations under the applicable law:

Right to Know and Access: the right to confirm whether we process your Personal Information and to access it, including, where applicable, the categories of information we collect, the purposes, and the categories of third parties to which it is disclosed.
Right to Correct: the right to request that we correct inaccurate Personal Information.
Right to Delete: the right to request that we delete Personal Information we collected from you.
Right to Portability: the right to receive a copy of your Personal Information in a portable format.
Right to Opt Out: the right to opt out of the "sale" of Personal Information, "sharing" or processing for targeted advertising, and certain profiling. As described above, our use of advertising cookies and pixels may constitute a "sale" or "sharing" under some laws; you can opt out by contacting us at legal@findopenhours.com, adjusting your cookie settings, or using an opt-out preference signal such as the Global Privacy Control.
Non-Discrimination: we will not discriminate against you for exercising your rights.

To exercise any of these rights, contact us at legal@findopenhours.com with the subject line "Privacy Rights Request." We may need to verify your identity before responding, which may require you to provide information sufficient to match the information we hold about you. Where permitted by applicable law, an authorized agent may submit a request on your behalf with proof of authorization. If we decline to act on a request, you may have the right to appeal by replying to our response and stating that you wish to appeal. California residents: the categories of Personal Information we collect, the sources, the purposes, and the categories of recipients are described in the sections above, and we do not use or disclose sensitive personal information for purposes requiring a right to limit under the California Consumer Privacy Act.

Contact Information

If you have questions about this Policy or our privacy practices, contact us at legal@findopenhours.com.